Byron Wade
General Manager & Technology Professional
Results-driven professional with 8+ years of experience scaling businesses from startup to multi-million dollar operations. Expertise in plumbing operations, team leadership, and innovative technology solutions.
Contact Information
Key Achievements
Core Competencies
Certifications & Licenses
Professional Summary
Dynamic General Manager and Technology Professional with over 8 years of proven success in scaling businesses, managing complex operations, and leading high-performing teams. Demonstrated expertise in transforming startups into multi-million dollar operations while maintaining exceptional quality standards and client satisfaction.
Professional Experience
Service Plumber
ServiceWise Electric & Plumbing
•Georgia
•Providing comprehensive residential and commercial plumbing services with focus on customer satisfaction, diagnostic expertise, and efficient problem resolution. Preparing to officiate business operations with personal plumbing license upon approval.
Key Achievements:
- •Delivering high-quality service calls with emphasis on first-time fix rates
- •Building strong customer relationships through professional service delivery
- •Applying extensive plumbing knowledge to complex diagnostic challenges
- •Maintaining excellent safety standards and company quality protocols
- •Developing business officiation strategy pending license approval
General Manager
Lanier Plumbing Services, LLC
•Alpharetta, GA
•Led operations for a growing commercial plumbing contractor with focus on estimation accuracy, service department development, and operational efficiency.
Key Achievements:
- •Improved project estimation accuracy, reducing change orders and increasing client satisfaction
- •Developed and launched new service department, expanding revenue streams by 25%
- •Implemented refined estimation practices, improving bid-to-close ratio
- •Enhanced operational efficiency and team coordination
Chief Executive Officer
Wade's Plumbing & Septic
•Los Gatos, CA
•Built and managed a multi-million dollar plumbing and septic service company specializing in enhanced treatment systems for residential and commercial clients.
Key Achievements:
- •Scaled company from startup to $2M+ annual revenue in under 3 years
- •Established specialized expertise in enhanced treatment septic systems
- •Achieved 95%+ client satisfaction rate through quality service delivery
- •Built and managed team of 8+ technicians and support staff
- •Developed comprehensive business processes and quality control systems
Foreman Plumber & Project Manager
Garrison Septic & Plumbing
•Scotts Valley, CA
•Dual role managing field operations and project oversight for residential and commercial plumbing and septic installations.
Key Achievements:
- •Successfully managed 100+ projects with 98% on-time completion rate
- •Maintained zero safety incidents across 5+ years of field operations
- •Trained and mentored 12+ junior technicians and apprentices
- •Achieved consistent project completion within budget parameters
- •Ensured 100% regulatory compliance on all permitted work
Founder & CTO
Thorbis LLC
•Scotts Valley, CA
•Founded and led technology startup focused on innovative web hosting solutions with proprietary auto-scaling algorithms.
Key Achievements:
- •Developed proprietary auto-scaling algorithm reducing client hosting costs by 40%+
- •Managed infrastructure serving 1M+ page views monthly
- •Achieved 99.9% uptime across all hosted applications
- •Served 50+ clients including e-commerce and SaaS platforms
- •Patent-pending algorithm for predictive server load management
Low Voltage Technician
Clarity ITS, LLC
•Canton, GA
•Specialized technician for critical infrastructure installations at Hartsfield-Jackson Atlanta International Airport.
Key Achievements:
- •Completed 50+ installations in high-security airport environment
- •Maintained security clearance and perfect safety record
- •Worked on mission-critical systems requiring 24/7 uptime
Senior Product Analyst
Belnick, Inc.
•Canton, GA
•Data analyst and e-commerce specialist for furniture and equipment distributor.
Key Achievements:
- •Managed product catalog of 10,000+ SKUs with 99.5% accuracy
- •Improved website conversion rates by 15% through analytics optimization
- •Streamlined vendor relationships and product upload processes
Technical Skills & Expertise
Plumbing & Construction
Business & Management
Technology & Development
Marketing & Analytics
Education
High School Diploma
San Lorenzo Valley High School & Cherokee High School
2009 - 2013
Professional References
Professional references available upon request
Including former clients, colleagues, and industry partners